{"id":199,"date":"2014-12-12T18:00:28","date_gmt":"2014-12-12T17:00:28","guid":{"rendered":"https:\/\/www.mellon.com.pl\/?p=199"},"modified":"2015-02-12T13:46:20","modified_gmt":"2015-02-12T12:46:20","slug":"uslugi-wsparcia-w-zakresie-produktow","status":"publish","type":"post","link":"https:\/\/www.mellon.com.pl\/en\/uslugi-wsparcia-w-zakresie-produktow\/","title":{"rendered":"Product Support Services"},"content":{"rendered":"<p><\/p>\n<p>Mellon has become a technology leader developing unique know-how in payment technologies. This is a result of the Group\u2019s long cooperation with global technology leaders and its commitment to provide customers with solutions and services that meet their needs 100%. Mellon\u2019s ability to acquire certifications for meeting the strictest international standards, such as EMV and PCI, underline its technological expertise. To that end, the company provides to its customers:<\/p>\n<h2>Software Development &amp; Customization<\/h2>\n<ul>\n<li>Third party software applications support<\/li>\n<li>Mellon software applications development<\/li>\n<li>Custom development<\/li>\n<li>Systems integration<\/li>\n<li>Software customization<\/li>\n<li>Software installation &amp; maintenance &amp; upgrade<\/li>\n<li>Help-desk support<\/li>\n<li>Project management<\/li>\n<li>Training<\/li>\n<\/ul>\n<h2>Technical Support Services<\/h2>\n<ul>\n<li>Field Services<\/li>\n<li>Local support for fast, reliable service<\/li>\n<li>Nationwide network of technical experts in each country<\/li>\n<li>Computerized tracking, service diagnostic tools and communications systems<\/li>\n<li>Parts and consumables stocked at convenient locations for fast delivery<\/li>\n<li>Flexible service plans<\/li>\n<li>Help-desk support<\/li>\n<\/ul>\n<h2>Value Added Service Plans<\/h2>\n<ul>\n<li>Easy access to service engineers and parts support<\/li>\n<li>Unsurpassed materials management and application expertise<\/li>\n<li>Customized, precision maintenance plans<\/li>\n<li>Competitive response times<\/li>\n<li>Remote System Support (where applicable)<\/li>\n<li>Around-the-clock, escalation management<\/li>\n<li>Expert \u201chands-on\u201d training and custom training programs with sector specialists<\/li>\n<li>KPI based reporting<\/li>\n<\/ul>\n<h2>Specialized Consulting &amp; Support Services<\/h2>\n<ul>\n<li>Specialized consultants from world leaders in technological innovations<\/li>\n<li>Experienced internal associates that provide locally guidance and support before, during and after the implementation of the project.<\/li>\n<li>Consulting services and training on big-scale and demanding projects that require specialized know-how, technology convergence and extensive systems integration, e.g. EMV migration.<\/li>\n<\/ul>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Mellon has become a technology leader developing unique know-how in payment technologies. This is a result of the Group\u2019s long cooperation with global technology leaders and its commitment to provide customers with solutions and services that meet their needs 100%. Mellon\u2019s ability to acquire certifications for meeting the strictest international standards, such as EMV and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-199","post","type-post","status-publish","format-standard","hentry","category-wsparcie-techniczne-i-uslugi-zarzadzane","sectors-narzedzia","sectors-sprzedaz-detaliczna","sectors-telekomunikacja","sectors-ubezpieczenia"],"_links":{"self":[{"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/posts\/199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/comments?post=199"}],"version-history":[{"count":0,"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/posts\/199\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/media?parent=199"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/categories?post=199"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mellon.com.pl\/en\/wp-json\/wp\/v2\/tags?post=199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}